We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 6989
Number of calls answered within two minutes: 4090
Number of calls abandoned: 1721
Number of items issued via prescription: 31242
Referrals made: 369
Fit notes issued: 161
Administrative communications issued: 2938
Text messages sent and received: 1607
Total digital requests submitted to practice: 1682
Total number of appointments: 5628
Total Seen Appointments: 5142
Appointments DNA: 486
