We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 5357
Number of calls answered within two minutes: 3008
Number of calls abandoned: 1049
Number of items issued via prescription: 29519
Referrals made: 405
Fit notes issued: 171
Administrative communications issued: 1945
Text messages sent and received: 251
Total digital requests submitted to practice:1766
Total number of appointments: 3734
Total Seen Appointments: 3512
Appointments DNA: 000
