We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 5146
Number of calls answered within two minutes: 3407
Number of calls abandoned: 517
Number of items issued via prescription: 29569
Referrals made: 419
Fit notes issued: 169
Administrative communications issued: 2400
Text messages sent and received: 1198
Total digital requests submitted to practice: 1783
Total number of appointments: 4965
Total Seen Appointments: 4228
Appointments DNA: 737
