We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 5,882
Number of calls answered within two minutes: 2,634
Number of calls abandoned: 1,598
Number of items issued via prescription: 31,022
Referrals made: 484
Fit notes issued: 141
Administrative communications issued: 1,597
Text messages sent and received: 149
Total digital requests submitted to practice: 1,419
Total number of appointments: 4,120
Total Seen Appointments: 3,902
Appointments DNA: 218
