We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 6,187
Number of calls answered within two minutes: 1,866
Number of calls abandoned: 2,179
Number of items issued via prescription: 29,166
Referrals made: 399
Fit notes issued: 160
Administrative communications issued: 1,284
Text messages sent and received: 94
Total digital requests submitted to practice: 1,188
Total number of appointments: 3,654
Total Seen Appointments: 3,476
Appointments DNA: 178
