We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 6,206
Number of calls answered within two minutes: 1,950
Number of calls abandoned: 2,187
Number of items issued via prescription: 31,084
Referrals made: 410
Fit notes issued: 114
Administrative communications issued: 1,266
Text messages sent and received: 39
Total digital requests submitted to practice: 1,129
Total number of appointments: 3,627
Total Seen Appointments: 3,447
Appointments DNA: 180
