We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 8,607
Number of calls answered within two minutes: 1,427
Number of calls abandoned: 3,290
Number of items issued via prescription: 29,986
Referrals made: 364
Fit notes issued: 150
Administrative communications issued: 3,990
Text messages sent and received: 2,844
Total digital requests submitted to practice: 1,384
Total number of appointments: 3,985
Total Seen Appointments: 3,761
Appointments DNA: 224
