We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 3996
Number of calls answered within two minutes: 2318
Number of calls abandoned: 510
Number of items issued via prescription: 30468
Referrals made: 271
Fit notes issued: 158
Administrative communications issued: 929
Text messages sent and received: 25
Total digital requests submitted to practice: 1085
Total number of appointments: 3359
Total Seen Appointments: 3087
Appointments DNA: 272
