We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 6032
Number of calls answered within two minutes: 2958
Number of calls abandoned: 1151
Number of items issued via prescription: 28659
Referrals made: 380
Fit notes issued: 206
Administrative communications issued: 2129
Text messages sent and received: 891
Total digital requests submitted to practice: 1621
Total number of appointments: 4243
Total Seen Appointments: 3976
Appointments DNA: 267
