We are pleased to be able to share with our patient’s monthly practice activity information as illustrated below.
Summary of data:
Total number of calls to the surgery: 5170
Number of calls answered within two minutes: 3065
Number of calls abandoned: 879
Number of items issued via prescription: 28138
Referrals made: 380
Fit notes issued: 206
Administrative communications issued: 5056
Text messages sent and received: 3912
Total digital requests submitted to practice: 1456
Total number of appointments: 3834
Total Seen Appointments: 3586
Appointments DNA: 248
